Feedback Thank you for giving us your input. Your responses are completely anonymous unless you choose to let us know who you are. Feel free to comment only on what you like as all fields are optional. We truly desire to better ourselves to better help you. Please enable JavaScript in your browser to complete this form.How we can improve? This can start with the purchasing process and ending with opening up your delivered orders. Every detail shared helps make us better for you. Remeember that this is anonymous so let the constructive criticism rip!We can custom manufacturer just about anything. What products do you purchase from other companies that you would like us to sell?Our new catalog will feature extra-strength poles. What is the longest length you would like to span without center support. Do you prefer a different length for operational draperies and for stationary draperies?What types of samples would help you to serve your customers better? If you want to receive these samples, please send us your request outside of here since this is an anonymous form.Does your drapery workroom offer Le Fer Forge Drapery Hardware? If not, may we contact them to introduce ourselves?We specialize in custom finishes. What finishes do you want us to offer in our catalog?Lately we've been receiving many referrals from installers fed up with inferior quality imported drapery hardware. The trick in our industry is to import cheap, paint it here, then declare Made in America. Do you believe that cost is more important to your customers than supporting American-made if the cost is higher? Please elaborate on what we need to offer to get you to switch to American-made?Have your customers expressed their desire for American made products? Would you feel comfortable asking them if the prefer Amercan made? If you do ask them, are they interested in quality over cost? This question is directed towards designers designing Primary Bedrooms. Have you ever asked a homeowner if they would choose American-made over products made in countries known to exploit labor like China, India, Turkey, Mexico, etc? Will you please let us know your customer's opinion on sleeping in a room or home knowing products may have been made with exploited labor. We believe that education is the paramount tool to raise awareness.Most acrylic poles are made overseas. We will be offering acrylic poles Made in America in our new catalog . Would you purchase them as thin as 1" diameter knowing they would require more brackets than our standard poles;? Our By-Pass rings slide well past our Pass-Thru brackets.This question is directed to those who purchase in frequent and or higher quantities the more affordable lines of drapery hardware like Kirsch. If we manufactured a line to compete but in a higher quality, would you make the switch to purchasing from us if the price was comparable? Please let us know what we need to do to earn your business.Submit
