I just wanted to thank you for all your help with our recent hardware order for the Player project. I know I asked a lot of you in a short period of time and truly appreciate all of your efforts in getting the hardware to us on our schedule. We received the batons and the replacement end caps today. They couldn't have come at a more opportune time as our installer will be back on the site this weekend. My sales representative had told me what a great company yours is to work with and you have kept him true to his word. I know there were some glitches, but even through those, you worked hard to make this a successful job for all of us.  Thanks again for your beautiful product. Everyone is very pleased.